Privacy Policy

1. Introduction

Citrin Chiropractic Center ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit citrinchiropractic.com or use our services.

If you have questions about this policy, contact us using the details at the bottom of this page.

2. Information We Collect

Information you provide directly

• Name, phone number, email address, and home address when you submit appointment requests, contact forms, or new-patient paperwork.
• Insurance details, accident or injury history, and other health information you choose to share so we can serve you.
• Payment information when invoices are issued (processed by our payment provider — we do not store full card numbers).

Information collected automatically

• Device, browser, and IP information when you visit our site.
• Pages viewed, time on page, and referral source via analytics tools (e.g., Google Analytics).
• Cookies for session management and basic site functionality.

3. How We Use Your Information

• To schedule and provide chiropractic care, send appointment reminders, and coordinate insurance and attorney referrals.
• To respond to your inquiries.
• To improve our website and understand how visitors use our content.
• To comply with legal, regulatory, and HIPAA obligations.

4. How We Share Your Information

We do not sell your personal information. We may share information with:

• Service providers (scheduling, communications, payment processing, hosting, analytics) under appropriate confidentiality agreements.
• Insurance carriers and attorneys when needed to process claims, with your consent.
• Government or law enforcement when required by law.

5. Cookies and Tracking

Our site uses cookies and similar technologies for basic functionality and analytics. You can disable cookies in your browser settings; some features may not work as a result.

6. Your Rights

You may request a copy of the personal information we hold about you, ask us to correct inaccuracies, or request deletion (subject to legal record-keeping requirements). Contact us using the details below to make a request.

7. Data Security

We use reasonable physical, technical, and administrative safeguards to protect personal information. No system is 100% secure, but we work to keep your information safe.

8. Children's Privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has submitted information, contact us and we will delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top will reflect any changes.

10. Contact Us