If you have been in a car accident in Florissant, the clock started the moment your vehicle came to a stop. The next 72 hours will determine both how well your injuries heal and how strong your insurance claim looks when it lands on an adjuster’s desk. Where you go, when you go, and what gets documented in those first three days shapes everything that follows.
Florissant residents who have been through this before know that emergency room care is only the first step. The ER rules out fractures, internal injuries, and immediate threats. What it does not do is diagnose the soft tissue and spinal injuries that account for the majority of car accident cases, injuries that often do not fully declare themselves until days after the collision. That is the work of a chiropractor who specializes in post-accident care.
At Citrin Chiropractic Center, we treat auto accident patients from Florissant every week. Our office is roughly fifteen minutes south of Florissant on Page Avenue, we offer same-day appointments for accident patients, we accept MedPay and PIP with no upfront cost, and we handle the documentation your claim will eventually depend on. This is what you need to know about getting proper care after a Florissant accident.
Why Florissant Patients Choose Citrin
The clinic has been serving north St. Louis County since 1977, and Florissant is one of the communities we know best. Patients drive to us for a specific combination of things they cannot find at every clinic: forty-five years of auto accident experience, same-day availability for injury patients, bilingual English and Spanish care at every visit, direct billing to auto insurance and health insurance, medical liens accepted for patients whose settlement is still months away, and clinical documentation designed to hold up in an insurance claim or court case.
For a Florissant accident patient, the practical picture is straightforward. You call the office, we get you in the same day if you are within the first 72 hours after your accident. We handle the insurance paperwork so you do not have to. Bilingual staff means the entire visit runs in your preferred language. If transportation is a problem, we can help arrange it.
Common Auto Injuries We See from North County Patients
Florissant sits at the intersection of some of the busiest corridors in north St. Louis County, I-270, Lindbergh Boulevard, Highway 367, and Washington Street. The mix of high-speed corridor traffic and dense residential-commercial streets produces a predictable set of injuries in the accidents that follow. These are the ones the clinic treats most often for Florissant residents.
Whiplash and Neck Injuries
The most common auto accident injury, and one of the most frequently underdiagnosed. Symptoms often peak 24 to 72 hours after the collision, well after the ER visit. Our whiplash treatment approach is designed for exactly this pattern, and our neck pain care extends to the chronic cases that develop when whiplash goes untreated.
Back Pain and Disc Injuries
Front-end collisions in particular can bulge, tear, or rupture spinal discs through the compressive force of the seatbelt restraint. Many patients discover the disc problem only when radiating leg pain appears a week later. The clinic’s back pain treatment and disc injury care address these together with non-surgical spinal decompression therapy.
Sciatica and Radiating Nerve Pain
When a lumbar disc is injured or the pelvis is misaligned in a collision, the sciatic nerve becomes irritated and produces pain that radiates down the leg. This is one of the delayed symptoms most patients do not connect to their accident. See our sciatica treatment page for how the office approaches these cases.
Concussion and Post-Concussion Symptoms
Any impact that jolted your head, even without loss of consciousness, can produce a concussion. Headaches, brain fog, sleep issues, sensitivity to light, and difficulty concentrating that appear in the days after an accident are all warning signs. The neck almost always sustains injury when the head is jolted, which is why chiropractic care is a critical component of post-concussion recovery.
Soft Tissue Injuries and Muscle Guarding
The muscles, ligaments, and fascia stretched by the impact of a collision develop guarding patterns that maintain pain long after the initial injury. Targeted medical massage therapy and chiropractic adjustment resolve these secondary problems that painkillers cannot reach.
Same-Day Appointments: Why the 72-Hour Window Matters
For accident patients, the clinic’s default is to see you the same day you call. This is not a courtesy, it is a clinical priority, and it is also a legal one. Every day between your accident and your first evaluation is a day the opposing insurance adjuster can use to argue that your injuries were minor or unrelated to the collision.
The 72-hour rule is worth stating plainly: get evaluated within 72 hours of your accident. Same-day is best. Within the first three days is essential. Beyond that, you are working uphill both clinically, because muscle guarding and altered movement patterns become established, and legally, because the gap in the timeline weakens your claim.
What to do right now: if you have been in an accident in Florissant, call the office. If you are within the first 72 hours, we will get you in today. If you have already been to the ER, that does not replace the specialized evaluation you still need. If you have been waiting several days already, come in now, later is always better than never.
Insurance, MedPay, and Medical Liens: How Payment Actually Works
The single most common reason patients delay care after an accident is worry about how they will pay. In almost every case, that worry is unnecessary. Missouri auto insurance provides several layers of coverage that apply directly to chiropractic care, and for cases where insurance is not immediately usable, medical liens make care accessible at no upfront cost.
MedPay Coverage
MedPay is medical payments coverage on your auto policy. It pays your medical bills regardless of who caused the accident, up to your policy limit (typically between $1,000 and $10,000). MedPay is the fastest, cleanest way to get accident-related care covered, and most Missouri drivers have it without realizing.
Personal Injury Protection (PIP)
Some drivers carry PIP coverage in addition to or instead of MedPay. PIP is broader than MedPay, covering medical costs and, in some cases, lost wages, again regardless of fault. The office bills PIP directly.
At-Fault Driver’s Liability Insurance
When another driver is responsible for the accident, their liability insurance covers your medical costs, lost wages, and pain and suffering. This coverage typically pays out at settlement, months after the accident, which is why medical liens are commonly used in the interim.
Medical Liens and Letters of Protection
For patients whose case will resolve at settlement, our office accepts medical liens and letters of protection. Treatment begins immediately with no upfront cost. The lien is paid from your settlement when the case is resolved. This arrangement means finances never become a barrier to getting the care you need.
Health Insurance
For non-accident cases or when auto coverage is exhausted, standard health insurance can be used. See the insurance coverage guide for a full walkthrough of what your auto policy actually pays for.
What Your First Visit Looks Like
Most Florissant accident patients are seen the same day they call. The first visit takes about an hour and follows a consistent structure.
Intake and history. Our staff walks you through the paperwork, verifies your auto insurance, and takes a detailed history of the accident, including how the collision happened, where you were sitting, whether you were wearing a seatbelt, and every symptom you have noticed since. Bilingual staff means this happens in your preferred language.
Examination. One of our physicians conducts a thorough physical exam, including range of motion testing, orthopedic tests specific to auto injuries, neurological screening (reflexes, muscle strength, sensation), and palpation of the spine and surrounding soft tissue. Every finding is documented in detail.
Imaging if indicated. Digital X-rays are available on-site if the examination suggests they are needed. Additional imaging like MRI is arranged through referral if the case requires it.
Diagnosis and treatment plan. The physician discusses what the examination revealed, what injuries have been diagnosed, what the treatment plan looks like, and what recovery you can expect. All of this is explained in language you understand, in English or Spanish.
First treatment. In most cases, first-visit treatment begins the same day, gentle care appropriate for the acute phase, aimed at reducing inflammation and beginning the process of restoring mobility.
Documentation. By the end of the visit, a complete initial report is in your medical record, examination findings, diagnosis, causal link to the accident, treatment plan, and prognosis. This is the document your insurance claim, or your attorney, will rely on.
Directions to Citrin from Florissant
How to Get to Our Office from Florissant
Our office is located at 10035 Page Avenue, St. Louis, MO 63132. From most parts of Florissant, the drive is roughly 12 to 18 minutes depending on traffic.
From central Florissant (Lindbergh & Washington area):
- Take Lindbergh Boulevard south
- Continue south past I-270
- Turn right (west) onto Page Avenue
- Our office is on the right at 10035 Page Ave.
From north Florissant / Hazelwood area:
- Take I-270 East toward Lindbergh Boulevard
- Exit at Lindbergh Boulevard, head south
- Turn right onto Page Avenue
- Office is on the right
Ample free parking is available on-site. If transportation is a barrier, the clinic can arrange assistance, this is particularly common for accident patients whose vehicle is in the shop or who are not cleared to drive.
Serving Florissant and Surrounding Communities
Alongside Florissant, our office regularly sees accident patients from Hazelwood, Ferguson, Jennings, Bellefontaine Neighbors, Spanish Lake, and the broader north St. Louis County area. The clinic also serves other suburbs including Clayton, Maryland Heights, University City, Overland, and Olivette. Bilingual English and Spanish care is standard at every visit.
Frequently Asked Questions
Do I need to go to the ER first, or can I go straight to Citrin?
If you have any signs of serious injury, loss of consciousness, suspected fracture, severe head injury, uncontrolled bleeding, go to the ER first. For the more common accident presentations, whiplash, back pain, soft tissue injuries, coming directly to our office is appropriate. Many patients do both: ER for acute assessment, our office within 72 hours for the specialized evaluation and documentation ER records do not provide.
How soon after a Florissant accident should I see a chiropractor?
Within 72 hours. Same-day is best. The clinical evidence and the legal record both benefit from an early evaluation. If you are calling us within the first three days after your accident, we will make room for you today.
Will I have to pay anything out of pocket for my first visit?
In almost all cases, no. If you have MedPay or PIP on your auto policy, we bill it directly. If your case will resolve at settlement, we accept medical liens with no upfront cost. If you are using health insurance, standard copays and deductibles apply. The staff verifies your coverage before your first visit.
How long is the drive to your office from Florissant?
Typically 12 to 18 minutes. The office is at 10035 Page Avenue in St. Louis, roughly a straight shot south down Lindbergh Boulevard from most of Florissant. Free parking on site.
Do you offer bilingual care for Spanish-speaking Florissant patients?
Yes. Bilingual English and Spanish care has been standard at the office for over 25 years. Intake, examination, treatment, and follow-up can all be conducted in Spanish.
What if I do not have a car right now because my vehicle is in the shop?
The office offers transportation assistance for accident patients whose vehicle is out of service. Ask about this when you call to schedule.
Do you work with personal injury attorneys?
Yes. The office coordinates directly with attorney offices on records, billing, and lien negotiation. If you need an attorney and do not have one, our team can refer you to experienced personal injury attorneys in St. Louis.
How long will my treatment take?
It depends on the severity of the injuries. Mild soft tissue cases typically resolve in six to eight weeks. Cases involving disc injuries or more complex problems can take three to six months. Our physicians outline the expected timeline at your first visit and track your progress with objective outcome measures throughout.

